1. What We Collect

When you use our website, place an order, or book an event, Cambridge Hot Sausage may collect the following personal information:

Name, email address, telephone number, and postal address
Payment details (processed securely by Stripe — we never store card numbers)
Event booking details, including date, location, and guest count
Messages submitted through our contact form
Technical data such as IP address, browser type, and pages visited

2. How We Use It

We use your personal data to:

Fulfil orders and process payments
Confirm and manage event bookings
Respond to enquiries submitted via the contact form
Improve our website and services
Comply with legal obligations under the laws of England and Wales

We will never sell your personal data to third parties. We only share information where necessary to provide our services or where required by law.

3. Cookies

Our website uses essential cookies to maintain your session and protect against cross-site request forgery. We do not currently use analytics cookies. For full details, please see our Cookie Policy.

4. Third Parties

We rely on the following third-party services to operate our website:

Stripe — payment processing. Stripe may set its own cookies and collect data in accordance with its own privacy policy.
Google Maps / Leaflet / CARTO — map tiles and location display on our Locations page. These providers may collect anonymised usage data.

Each third-party service operates under its own privacy policy. We encourage you to review those policies directly.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described above. Order and booking records are kept for up to six years to satisfy accounting and legal requirements. Contact form messages are deleted within 12 months of resolution.

6. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing of your data
Request data portability
Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us at the address below.

7. Contact

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Cambridge Hot Sausage
Email: [email protected]